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Receiving Alerts
This section contains the following information:
Receiving Alerts Overview
When an alert is sent to you, a separate Alert Message pane opens on your desktop. The alert also appears on the Alerts tab in your News Channels window, if you have subscribed to the Alerts channel. Alert messages remain in the Alerts tab for the duration of your current session only. When you exit Instant Messenger, all messages in your Alert tab are removed.
The Alert Message pane title bar indicates the subject of the alert, by whom it was sent, and the date and time it was sent.
You can respond to the alert by starting a chat session with the alert’s sender. You can also forward the alert to others.
Alert Received Window
The following menu and button options are displayed in the Alert Received window:
Tools
Chat with sender — Displays a chat window with the sender as a member, where you can type a response to the message.
Forward message — Displays the Edit Recipients window where you can search for contacts to whom you want to forward the alert message.
Add sender to contact list — Adds sender to list of contacts.
File
Print — Prints the message. A Print pop-up window appears where you can choose print options.
Save As — Opens a Save pop-up window where you can choose a drive, directory, and file name in which to save this message.
Close — Closes the Alert Message pane.
Help — Displays this Help topic.
To Mark an Alert as Read
- Click anywhere in the Alert Message pane to notify the sender that the alert has been Read.
To Chat with the Sender of an Alert
- In the Alert Message pane, select Chat with sender from the Tools menu.
A Chat window appears with the sender as a member.
- Begin sending instant messages.
See Chat Window Overview for more information.
To Forward an Alert to Another User
- In the Alert Message pane, select Forward message from the Tools menu.
The Add Recipients window appears.
- Search for and add the contacts who should receive the forwarded message.
See Searching for Users, Adding Recipients, and Inviting Other Users for more information.
- After creating your Recipient List, click OK.
The Add Recipients window is closed and the alert is forwarded to the recipients.